You can request deletion of your Epoch Reels player account and its data at any time. Epoch Reels plays as a guest — your progress is tied to an anonymous player profile, not to an email or username. Because of this, deletion is handled by request, and clearing your local data is a separate action. See both below.
Request Account Deletion
- Send an email to flowsapp.dev@gmail.com.
- Subject: Epoch Reels — Account Deletion Request.
- To help us locate your anonymous profile, please include any of the following you have: your in-game Player ID (if shown in the app, usually under Settings or About), your device model, and the approximate date you started playing.
We will process your request within 30 days.
This will permanently delete your player profile and all associated cloud data, including:
- your virtual coin balance and Piggy Bank contents;
- your level, progress, missions, and bonuses;
- game preferences and settings stored on our servers.
Virtual coins have no real-world value and are not refundable or convertible to cash.
Wipe Your Local Data
Account deletion does not remove the game data cached on your device. To clear it:
- Android: open Settings → Apps → Epoch Reels → Storage → Clear data, or simply uninstall the app.
This wipes all locally-stored game data. The app returns to a clean first-launch state.
What Is Retained
- Purchase and billing records — in-app purchases are processed by Google Play; we retain limited purchase records as required by tax and consumer protection law (typically up to 7 years), after which they are permanently deleted.
Contact
Questions about deleting your data: flowsapp.dev@gmail.com